Saturday 16th September 2006
Dear Sir/Madam,
I am an A level student, Studying design and technology at Nether Stowe High school. I am writing on behalf of my client Carl Trollope who has identified problems with the brake handle and lever on the control stick of the Skyranger 3 axis plane. The following points are problems which my client has established:
* When you release the force from the brake after you’ve come to a stand still there isn’t any sort of mechanism which keeps the brakes constantly locked.
* The cap for where the break fluid is replaced is repeatedly coming loose and is also very hard to get to with his fingers.
* The brake lever isn’t the most ergonomically friendly of things; It’s made out of stainless steel which can get very cold while flying and can be uncomftable
* The brake lever is also not moulded to the most ergonomically prosperous of shapes causing it to feel unpleasant whilst being handled.
I have decided to conduct a survey to gain information from current products and to see what the flyer would like to see in the product. My research is mainly aimed around the brake handle and lever but I plan to improve minor problems such as the ergonomics of the brake handle and lever.
Completing the survey will help to give me a better understanding of what the consumer wants to see in the product. This will help me to create a better prototype of the product which I will make in the school workshop.
If you could take the time to fill in the questionnaire to aid my research, I would be very grateful.
Yours faithfully
James Trollope
1) What gender are you?
► Male □
► Female □
2) What age group do you fall under?
► Under 25 □
► 26-40 □
► 41-59 □
► 60+ □
3) What material is your brake handle made from?
► Mild steel □
► Cast Iron □
► Stainless steel □
► other, please state……………………………
4) What material is your brake lever made from?
► Stainless steel □
► Mild steel □
► Cast iron □
► Aluminium □
►Other, please state………………………………
5) What material is your gear stick made from?
► Aluminium □
► Mild steel □
► Stainless steel □
► Aluminium □
Other, please state………………………………
5) Do the material functions meet the needs on the product?
► Yes □
► No □
► If no, why?
…………………………………………………
6) What material/s would you most desire the product to be made from (please state area you want the material)?
► Carbon Fibre □
► Aluminium □
► Stainless steel □
►Other, please state………………………………
7) What statement do you consider to be the most important?
► Functions well but might cost more □
► Functions aren’t so great but cost less □
What sort of finish would you like to see (depends on material selected)?
► Plastic coating □
► Powder coating □
► Anodised □
► other, please state……………………………
9) Do you want the screws on show?
► Yes □
► No □
Thank you for the time to complete the questionnaire
Survey
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